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Returns surge as holiday discounts spark higher refund rates
Shoppers flood retailers with returns amid a holiday hangover as discounts drive overspending. The National Retail Federation estimates returns at 9.9 cents per dollar, up from 9.8, with $453 billion in holiday sales and electronics rework rising 21 percent to $17 billion.
MENTIONED IN THIS ARTICLE
New York
National Retail Federation
Nordstrom
al Sambar
Kurt Salmon
Wanda Vazquez
Target
Marshalls