Five Core Values of the Veterans Health Administration
Kenneth Kizer led a survey of 100 VA facilities and 16 000 responses to define five core values for the Veterans Health Administration Commitment Respect Trust Compassion and Excellence Each value is described with how it guides behavior toward patients co workers and the system Experts note these values shape organizational climate and culture and influence service quality The piece ends with contact details for psychologist Val Farmer of Merit Care Fargo North Dakota.