Tips on managing conflict from The Rossburn Review
A guidance piece on conflict as a normal part of life and how to handle it constructively. It highlights why conflict can signal genuine concern and engagement and offers a step by step approach: set timing, watch body language, state positive intent, listen first, listen with empathy, acknowledge concerns, keep it simple, express feelings, brainstorm solutions, reach an agreement, and schedule follow up. It cites Val Farmer as a reference.
MENTIONED IN THIS ARTICLE
Val Farmer
Valfarmer.com
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