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Canada banks face high turnover hurting small businesses
A CFIB survey based on 3,000 responses finds one third of Canadian small firms unhappy with bank treatment. High staff turnover in small business units raises collateral demands and costs, with more loan refusals and underfinancing cited. Banks like TD and BMO note reforms to slow turnover and improve service amid rural branch shortages.
MENTIONED IN THIS ARTICLE
Canadian Federation of Independent Business
CFIB
Canada
Catherine Swift
Swift
TD Bank
George Lightfoot
Lightfoot
Bank of Montreal
Brian Smith