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Lethbridge Herald Newspaper Archives

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Lethbridge Herald, The (Newspaper) - October 14, 1970, Lethbridge, Alberta TV Repairmen Not Too Popular By THE CANADIAN PRESS Some at the people who re- pair television sets In Toronto aren't ewctty popular. One man in the business said in an interview published in a To- ronto newspaper: "It's so bad a racket now that the honest men are quit- ting before they're wiped out by the thieves." Unjustified? Unkind? Are TV repairmen really a bad lot? A Cross-Canada Survey by The Canadian Press indicates that while Toronto may have problems along these lines, the complaints aren't as loud in other parts of the country. In fact in NewfouriMd, where the government letvw the field pretty well open to anyone, the biggest com- plaints are from the men themselves rather thin the customers. The repairmen claim technicians with the federal transport department and Canadian National Rail- ways are cutting into their business by moonlighting. 'SICK SITUATION'' "These off-duty people are being paid regular notaries by their employer and are work- ing on the side to the extent of fordng full-time electricians out of said Lloyd Col- bourne, who was ptannfag to shut down his Oolbourne Elec- tronics Ltd., shop in .ft. John's. "It's a sick, sick, sick situa- tion and the government, by not designating it a IJcenwd trade, is aiding theae per- sons." He said the province's trades colleges ire turning out qualified 'electricians but there is no work available for them because the' moonligh- ters set up shop in their homes and charge less than full-time repairman can af- ford to. Nova Scotia repairmen, most of whom charge pkn parts for work on black-and- white sets and for color, say they take a special pride in their work. Reliable TV Ltd., one of the bigger Halifax firms, guaran- tees its work for up to 30 days after the set leaves the work- shop and "defies you to call, us and name a tube your TV needs that we don't have." BLAME THE NAVY In that province too there is Do provincial or municipal legislation governing the re- pair industry. A spokesman for Reliable said "there's al- ways some guy who'll go out and buy tools and set up bust- ness in his back yard." "He'll put in tubes that don't need replacing and will probably bungle the Job. Then we'll have to go and fix up his mistakes." Biggest complaint from reg- ular repairmen is that navy technicians stationed in Hali- fax sometimes move into the field. Prince Edward Island deal- ers were noncommittal about fly-by-night repairmen. "There's the odd one now and said one dealer. He quoted his repair charges at for black- and-white sets, plus parts costs. Little color work is done there, but when it is the Railways Dumping Ban Urged WASHINGTON (AP) A congressional committee recom- mended that a near total ban be imposed by 1975 against dumping by railways of human waste directly onto roadbeds. The House of Representatives government operations commit- tee, reporting the railroads dumped 23 million pounds and about 30 million gallons of raw sewage directly into railway beds in 1968, said the federal food and d r u g Charles C. Edwards, should promptly develop a regulation: toilet installations In all locomotives, cabooses and railway cars built after March 31, 1971, that do not discharge directly onto tracks. use of railway toilets after Dec. 31, 1974, that discharge directly onto road- beds unless the FDA grants an extension to a railway that can prove it needs more time. "It is a disgrace that this practice has been permitted to said chairman Henry S. Reuss (Dem! The railways, say there is no health problem. And Commis- sioner Edwards testified to Reuss' subcommittee that as "antiquated, deplorable and of- fensive to our sensibilities" as the practice may be, there is no evidence required for federal it spreads commun- icable disease. UAVK A BANANA Mill 1ft -C beth, South Africa, ate 50 ba- nanas in 10 minutes. Ho weighs 320 pounds. fee ranges upward There is no legislation in P.E.I, governing the field. Peggy Duplessis of the Con- sumer Business Information Bureau in Saint John said cus- tomer complaints in New Brunswick are at a minimum. "We have had an occasional complaint but nothing excep- tional, and usually get things ironed out. There have been no reports of crooked repair- men and I don't know of any specific problem involving these services." With no licensing system in the province, the occasional moonlighter steps -in. COLOR COSTS MORE Repairmen say the average service it takes about 20 minutes to fix the set -wttsthe customer plus Anything over 20 min- ute) runs to an hour and colar service calls range be- tween and depending OB time. The Better Business Bureau in Quebec said some small- time operators are still around to fleece the public but their numbers have dwindled the last five years. Eddie Aubert, assistant gen- eral manager of the Better Business Bureau, said the ad- vent of color TV played a part to frustrating fly-by-nights be- ctnM people think twice be- fore entrusting an expensive set to a stranger. However, he said, there still are some around and the cus- tomer does get clipped once in a Wile. The bureau receives up to 400 complaints a and the majority of them are from' outside Montreal. A few years ago the Quebec Corns of Glectronidans was formed, and repairmen who subscribe to it must pass ex- aminations and take a yearly 30-hour refresher course in the trade. The group has a membership of and in 1964 the provincial. govern- ment passed legislation giving it recognition. Standard repair services Vary, with the average house call in Montreal ranging from to while the average in Qoebeo City is It costs a minimum of to have a set taken to a repair shop in Quebec City. ABOUNDS IN ONTARIO But the problem seems to abound in Ontario-especially Toronto. Dick Cartwright, the man who aaid thieves were infest- ing the business in Toronto, is a TV repairman who also serves on the advisory com- mittee of the Toronto Better Business Bureau. He said he and some fellow repairmen went to the provincial govern- ment to ask for legislation to protect themselves and the consumer. "They didn't want to get in- Mr. Cartwright said. "They said these were civil matters and people could sue for damages. They didn't care when we asked them 'How can you sue somebody when there isn't any law1" Why don't civic authorities take a stand? A spokesman for the Metropolitan Toronto licensing commission said it would have to get authority from the provincial govern- ment. Costs in larly for widely. The television repair issue has kept employees busy at a branch of the consumers af- fairs department in Ottawa. In the last 2V4 years, com- plaints related to electrical goods included 242 about tele- vision sets generally, 51 of them about repairs and serv- icing and 14 about cost of re- pairs. Officials said the main com- plaints were that repairs were ineffective and the television sets came back the way they went out, and dealers w o u 1 d n 't pay for repairs. There were also long delays on parts, and complaints that customers had to pick up their sets after servicing. FEW IN MANITOBA There are few complaints in Manitoba, said Cedric A. Edson, Better Business Bu- reau manager in Winnipeg. "If people would check with the bureau about suspicions before having work done the problem would be he said. "Unfortunately, most of the problems happen at because that's when people watch TV the the bureau is closed." A licensing system is nomi- nally in effect in Manitoba, initiated by the now-defunct TV Repairmen Guild, but the system is no longer active. Bill Fields, owner of a re- pair shop in Winnipeg for 25 years, said that from his ex- perience most of the repair- men "are the hardest-working bunch of men, working to pro- tect their reputation and keep it from getting tarnished." "They really make a dedi- tomer." Average repairmen's fee was an hour. In Saskatchewan, where there is DO provincial licen- sing, complaints are compara- tively mild. "Mind you, you hear the odd time that somebody's been said city licence inspector Don Maxin of Re- gina. "But they have to settle it among themselves take them to court." He said he hadn't heard of any recent cases where cus- tomers were duped. "We did back in the lot of people got into the busi- ness and charged exorbitant prices." Service calls' in Regina range from for black-and- white sets' to 110 for color, plus parts. MUST PASS EXAM The Alberta government re- quires that TV repairmen pass a provincial examination and the city of Edmonton li- censes individuals who have passed the examination and pay a fee. The licence must be renewed yearly. In Calgary, the Electronics Retail Service Dealers' Asso- ciation keeps a watchful eye on the business and says fly- by-night repairmen are com- paratively rare. Del Upton, a spokeman for the association, said "color TV has separated the men from the boys." "You now have to know what you're doing and can't get by with a May job like some used to with black-and- white sets." repair prices set by one Calgary shop range from for black-and-white sets to for color TV. In British Columbia the pro- vincial cabinet ordered in 1966 that repairmen on Vancouver Island must pan labor de- partment examinations to ob- tain proficiency certificates. But in Vancouver the Better Business Bureau still reports "considerable difficulty in ex- orbitant charges." "This is mainly because of people advertising service calls at low as or Vincent Forbes, general manager, said. "In such cases, the only way they can make it up is by doing and charging for unnec- essary work or unnecessary replacement of tubes." 14, TNI.UTHMIDOI HEtAlO DESOLATE VALLEY Four-year-old David Roop wan- ders among the tree itumps in a logged-over area near Ross Lake, east of Vancouver on the U.S. border. He and his parents were taking In a demonstration pro- testing proposed flooding of the valley to supply elec- tricity to Seattle. ____________ ON'S Thursday, Friday, Saturday. WAREHOUSE STORE HOURS: 9 a.m. to p.m. Open During the Noon Hour Everybody loves a windfall of sale values. So come join us, you'll share in savings piled on savings-clearances, short lots and more starting Thursday Through Saturday! Personal Shopping Only FURNITURE VALUES I i i L 4th AVENUI SOUTH EATON'S 11.99 1 Only! Double Pedestal Desk Arharite top. 6 drawers. QQ SALE, OI.W Matching Step Tables and Coffee'Tables Walnut finish. Arborito top. limited Quantity. SALE, each Kitchen Chairs Vinyl covered. Hi-back padded chairs. Chrome or bronze finish in grey, yellow, blue and olive. fi 1Q SALE, each O. I Recliner Vinyl covered. Choice of rust, avocado, green, persim- mon. Limited quantity. 7Q QQ SALE, each___...................... Dinette Suites Vinyl covered, padded high bath chairs, Arboril. table top. 1 Only. 5-piece suite. Sale, 44.95 1 Only. 5-piece suite. Sale ............72.99 1 Only! 7-piece suite. Sale 79.50 2 Only! Dressers 3-drawers and mirror. Wood grain walnut. 5ALE, 169.00 42.50 Ranges. Refrigerators ELECTR.C RANGES.......... 45.00 ,o 69.00 89.00 159.00 69.00 179.00 Eoch 1 Only! SERVEL ELECTRIC REFRIGERATOR. SALE.............................. 1 Only! FRIGIDAIRE FREEZER COMBINATION. 1 Only! WRINGER WASHER. SALE.............................. AUTOMATIC WASHERS. SAIE, each...................... Furniture 2 Onlyl 54" REDI-BED. and Brown. SALE, each............................ 189.99 2 Onlyl 54" REDI-BED. Half Gold half rinse colour. 907 50 Unfinished Furniture DOUBLE PEDESTAL DESK. SALE 1 only 49.99 TRIPLE DRESSER. SALE............ 1 only 54.99 MIRROR. SALE 1S.99 TRIPLE DRESSER. SALE................. 36.95 5-DRAWER CHEST. SALE 2 only 25.95 4-DRAWER CHEST. SALE 22.95 3-DRAWER CHEST. SALE............... 22.95 3-DRAWER CHEST. SALE..........2 only 18.95 DOUBLE PEDESTAL DESK. SALE 1 only 39.99 BOOKCASE. SALE...................... 15.59 NIGHT TABLES. SALE........... 1 only 10.95 Bedroom Suites 1 Onlyl 3-PIECE SUITE. Woodgrcin walnut finish. Triple dresser and mirror, 4-drawer chest, 54" book case bed. Reg. 1M.OO. 1 49 DO SAIE, 3-piece suite 2 Onlyl 3-PIECE BEDROOM SUITE. Double dresser, mirror, 4-drawer chest. Panel bed. SALE, 1 Only! 4-drawer Chost. SALE, 36.95 1 Only! Davenport and Chair Reg. 175.99. Low back, nylon covered 1 1 Q QQ Concert raisin raver. SALE W.WW 4 Only! Sofa and Chair. 4-seaters. Wooden arm rests. Copper, Marine. Gold and Black Burgandy. 1 7C QQ SALE, each Sofa and Chair.. Quilted nylon patterns. 1 only green gold O 1 Q QQ and 1 only copper. SALE, each fc Sofa arid Chair. 3-seater wooden arm rests. 2 only olive, 1 only sunset, 1 only sage, 1 only red. 1 7Q QQ SALE, each 1 Only! Sofa and Chair. 3-seater wooden arm rests. Turquoise. Reg. 209.99. SALE, Sofa and Chair. Foam cushions. Brushed nylon covers. OQ QQ Lamps. Table Lompi. 4 only. SALE 5.34 Bed Lamps. SALE, each 2.98 Mattresses. Beds GALAXIE MATTRESSES. Quality mattresses QQ in 48" or 54" size. SALE, each 2 Only! BUDGET PRICED MATTRESSES. QQ Size SALE, .each 2 Onlyl WESTMINSTER UNIT. Box spring QO CQ and mattress., SALE, each WS..WW CRIBS AND MATTRESSES. Crib, white, QQ dropside. Size SALE 2 Onlyl CRIB AND MATTRESS. Size A Q QC SALE, each CRIB MATTRESS by Sealy. Site O QC SALE IC.33 1 Onlyl REDI-BED by Sealy. Black Vinyl spring filled 199.99 39" QUILT-FiRM CONTINENTAL UNIT. White vinyl headboard, brackets, and legs. C9 QQ SALE, OC.33 GALAXIE CONTINENTALS. 48" and 54" size. Mattress and box spring and legs. QQ SALE I 39" sire. SAIE ____ 1 Only! WASH BASIN. Sky Blue. Reg. 10.95. SALE 67.99 .5.47 JUST ARRIVED! A NEW LINE OF MODERN UNFINISHED FURNITURE. SALE, each............. Rugs 41.49 Finished on sides and ends. Sizes from 3'x5' to 5'x7'. A good selection to choose 4 Q OO KK flfl from. SALE..............I 3.03 to 33.UU Rug Remnants Reg. to 6.98." marked to holf price. Many coluurs and fabrics to choose from. O AQ SALE, each Eaton's Warehouse Store Sale 4th Avenue And 4th Street South ;