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Lethbridge Herald Newspaper Archives

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Lethbridge Herald (Newspaper) - May 5, 1917, Lethbridge, Alberta VOMElfoPTHE WORLD-THEIR WORK ^sPLAY^ Canada*s Met Gains to Stai Must Get Together If They Are np Out the Growing "Return" Evil AMERICAN WOMEN TRAINING TO DO THEIR BIT IN THE ARMY, THE AIR, AND ON THE FARMS OF U. S. A. An Arbitrary Time Limit Musi Be Set and Lived Up To-Persistent Offenders Should Be "Blacklisted" If They Continue Practice After Warning-Disaster Ahead of Stores P Custom Develops Unchecked. lif! city merchants to go nn Alosing hundreds of thousands of dollars annually threinth tin' abuse of the return privilege? Arc rnose�iu-ar-criminals goods sent to their honi bring them bark perhaps torward.: -with :� request f> after they have had th. ir t to ho allowed t tloo? Must the Wlto only t wnks a: >r a r.'faa uttinu-' the pr.io ns-ettfforinp i:et: cml public liavp to of this pernicious nnu nothing he do: t omo.iies 7 Y havi in i t �1., \pere waa t y hav, � t fei'cll "then .-tores in -forty-rig! >tiM l.o x limit there! to. At t'at'.ada have  urs. fur : a IV cred to. I r.tt should I be done. blether to put th>. :u m "First ;.ti.| fmw*t " it .,' one .-lore, of return fix present seine such a limit example-hut it is do not say that the short-time or.e. I-",,r this eity is the shopping centre of a wile an a. and a sliort-ti'.no limit which might well enough for a more restricted market would not work here. Hut whatever the time limit fixed it shouM be ailhereil to. At present that is nn; .i.ine. Take a store with a nominal forty-eight hour Unit*, tor i return of goods, a o'.istomor will eotuv in atnl raise fair, ami secure the return of merchandise purchase! wrr-i,.-. .n.-i .von mouths, before." "Tli'ti what is tho '.'..- of fixing a time limit if it is no', rigidly adhered to 7" "Not very mueh," was tit- ren.'c. "\' here tiie . ustcaucr \v!m wishes to return tho goods is really porsi.st-.at. She will say. and truly, that 'So-ntid-So's will allow goods to he returned which have been kept for months.'" Now that brings e.ne to the real reason why customers who purchase, and then return, goo.is have been allowed with impunity to swell the volume of returned goods into its present preposterous dimensions. The reason is the lack or! co-operation rations the large stores for their mutual ben "fit. Not only is this lack of co-opt ration, responsible for the pernicious 'Ti-tonj obtaining its present dimensions, bit* it is nl.-> tip. oreat-ns in their common interests, h-' them observe (rood faith .... ah oa valid reasou. new growing so lapidly. v. ill' s;-. o.lily be reduced to o o:)ai:..tble hou-els. As things are. the reporter was infonneel at . o.e big si. re. that if the 'returned . m.'s" hthit .-nr-'uds and develops uocheehed its present rate, it must i" tr-.-.o put iv.;it and other stores out �t' iui-.ooss altogether. "The truth is.'' it was added, "the of the fd.cr modern store is .treat deal too much for its Tiie number of deliver-iay is one instance in point, tin. cost that the many de-i day entail. Probably no re o i n show anything like a the net profit that even those amonc to; les m Think liverie lar;-,-" the general stipposod to facts, ima public who mipht be have soni" idea of tho ne it to make. The net profit is very low." (If the suititeslions made at various stores for limitimr the practice of re-rurui.ut: merchandise, that on which most stress appeared to laid was the sity for the imposition of a time limit which shall not ho departed from. Would "Blacklist" Them NOT! [VP. A Some Suggested Remedies IN tlte absence i.f such co-opt ratinn many of the s ic-cre-sted rerrte in s for reme.t;,uul: tin ret!iru;e of carrying into fud effect. l>ut let the three or four larp- .lpostil made was that shali make a list of customers who abuse tho return privilege and when, .he abuse reaches a. c. rtaui pass should write to the person guilty of it. Tito letter would merely point out that so Inr:-to a proportion �{ returns appeared to indicate lack of satisfaction with the store's merchandise or method, and would a-U tho favor of a suggestion as to where the fault lies, and us to what can. he done to remedy it. If this hint failed of its desired effect, then t!ie offender's uante should be reported to a centra! bureau formed by the stores in conjunction, and the offender should be refns-nl credit or Hi-- filling of r.O.D. orders, as the case may be. Another sutr'-restiou was that the !� turns allowed on goods cut from the piece or mad- to order, or alter- 1. shonl.! be rigidly and rigorously limited. Another was to the effect that v.rious classes of goods (such as wai., the catalogue price of the pants. The mail order' house fill� the order and ships out the pants, paying the transportation J charges amounting to aL'c. iiut the fisherman decides that maybe a aitte 4d would fit him better, so he returns the pants, asking for a larger size.: The mall order house sends him another pair, again paying the 32c.. postage, and in addition refunds the customer the 32t; it cost him to re turn the pants. Imagine the cost if thiw pair isn't largo enough, and ihoy are again returned for exchange. Yet it happens a hundred times a day. The mail order houses have on their books thousands of customers, who cannot read English. Tliey have to do their purchasing entirely from the half-tone cuts and tho prices beside them, that adorn the pages of the catalogue which by the way is nn immense volume of over throe hundred pages. Some of the ideas which the cuts convey to their mind are ludicrous. Tho manager of the men's clothing department told me that it cos'ts them many thousands of dollars yearly paying transportation on merchandise which the customer thought was something else. For instance, a man will order a suit of clothes which looks good In the catalog, doesn't Know the color or material, because he can't read the "write-up." Imagine his surprise on opening his parcel to find a i'alm IJeach suit! Jlis fertile mind had conceived a picture of a good-wearing tweed business: suit! The charges are built up in yet "another way. "Women very often order iu; many as six suits, knowing that they can return the ones they don't chose and have their money refunded. Maybe lifter all they will return the entire lot and order half-a-dozen more to pick from. All transportation charges are paid by the company. Hundreds of letters are received daily from people who claim a certain article has not given satisfactory service. They would like to have their money refunded, but have not troubled to return the article because It fell to pieces and it would be foolish to put the company to the expense of transportation charges. Formerly all those claims were adjusted immediately with a check for the full amount. However, one adjusting superintendent thought that ho would try out l>io genuine-ieas of some of these claims. lie asked all the ( ia:to:ne;-s to return the article In question for inspection by tho eoini'imy. U: kept a iccoid cd' ign cases and thia i� the store official who made this sug-frame out a scheme of restrictions gestion. "because it is very inadvis-, for sanitary reasons, that waists should be returned as freely as they � are, an.I moreover, they are often returned in a more obviously tised condition than are other classes of goods." At one store where the matter was discussed it was pointed out that if the large stores came together and ; adopted a scheme of restrictions and ; limitations on the return of purchased � 'goods, the public ought to be given; ample warning, by frequent advertisement, by notice on the sales check, and by the staff, of the newly-introduced regulations. Next week we shall tell of how  merchants are combating the abuse i in other targe cities. ^jdSS EDWARDINE LAVOIE, bugler of the 1st Field Artillery Band of tho Nev; York National Guard, is seen in the first photo. It is staged that Miss Lavoie is the only known woman-bugler in on jrmy band, and she certainly can plsy. The battory is quite prouJ of her and she is just as proud jf bar unique distinction. Quyler Lavoie, it hardly need be said, is the trimmest dressed soldier in tho reyi-ment. The second photograph shows Miss Knthryn Freeman and Miss Freda Lane operating a tractor on tho farm on tho New York Otato School of Agriculture at Farmingdalo, Long Island. A numbor of women are studying farming at this school so that v thoy will bo able to teach tho people how to cultivate every inch of their garden plot and raiso enough nccaa^ary vegetables to supply their own familios. In this way the crops can be diverted in a large measure to tho other side, and it will also cut tho cost of living. The third picture chows voung Ip.dies of the Womon's Military Reservo of tho United States, being instructed in the fundamentals of aviation at the Shceps-hend Bay Racotrack, Brooklyn. N.Y. The course of training and instruction is a thorough one, and after its completion the women will hope to be skilled aviators, readv to do thoir bit in the upper world. | More Boy Babies in England Since War \Many Records Broken, Among Them Low Mortality. what he found out. Sixty-one of the claims were never again mentioned. Nineteen people answered Ills letter paying that for some reason they could not return the article in question, and if the firm wouldn't take t'teir word for it they would immediately cease to purchase from the house and tell all their neighbors not to have anything to do with them. Twenty of the articles were returned, and in only eight cases was it found that the company was at fault. Now a neatly printed form-letter asking for the return of '.he article In question has taken the place of the former check. One laughable caso was mentioned Ching Chong Chinaman is Saving Waste For " Led Closs" Our Almoad-Eyed Citizens Were Found Anxious to Do Theirj~ �'"�>f!ict "'"V.f0?1" no*Teai)\ J [them.either way, Well, 1 would put I Bit Whenever "The Bess" Was In - A Red Cross Worker Tells of Her Visit to "Washeev Shops. much as. 1 fancied, Sir Henry Uiuv-jllnson gazed at cuneiform writing (when he saw It for tho first time, j Those strange characters told some | thing. But what? "Were "they read I up or down?" i thought, quite obli- I them once more to the test, and If i the only result was "Boss out" I I would go for tho heathen I'hinee who wrote them. So I again, hunted up a Chlneso laundry, and without any first Chinese laundry to find the celestial proprietor understood English pretty well. Not only |that, but ho was willing to help, and j was eager other of his countrymen by the manager. A certain man had ! snolll(1 als0 neln the Rod Cross. Ordered a pair of cheat) working I ,,, , ,. ., ' ' . i "Oh, less, me savee waste tor the trousers. After three weeks he wrote', , ,,, ,, , , , , , . , , I. , . . , , Led floss," he said almost before I tin asking for a refund as the trous- I, , , , , , ' i i it. .i . . .Iliad asked him. .era had split the first time ho put i ithein on. The manager asked for'; 1 thanked him and was about to jthr return of the trousers. When ;'!art when he exclaimed: I they arrived the pockets were full of "WMt; mo Ulee someling." j cracked corn, and in one pocket was I �n u,e ""''Si" �S circular I had r .found a corn-cob pipe. Needless to Hy I. II. K. I ly i produced the illuminating cir- YVAS fortunate when visiting my oular. lie cast an almond eye upon ..... what must have been to him fami- I"'eamble said to the attending celes-liar characters. Then with the samol1'"1- pointing to the writing: "What blank expression he said, "Ross out." Boss Out Again I IB same tiling happened at tho| next Chinese laundry. And at ! tho next, with this difference, that ljBieef*uUy saw a more Intelligent-looking "China j houvCil ., Kign of ro|,,f. So my boy" at the back of the laundry than , obUKinK chinaman had not deceived tho one I was eiideu.vnriut,' to nialte j nl(l atter flj). understand me, and 1 asked the lat- j Somewhero from an obscure back-ter to ask him to come forward. Ho ,,.,,,,, ,amc moro vocalized short-gurgled something that reminded me ; nnm]_�Vnh-yeh-yeo?" and the reply does that mean?" No Deceit After All �! ,,1Ur,iin.R shorthand-"Wah-weh- I say no refund was allowed, for the1""'" '"* ' .....i wee,' trousers showed unmistakable evl-! "Showee lal to China boy; he un-|woo" donee that they had been worn during at least month of harvesting. and in reply came "Waw-wo--itnd the inore-lntelllgent- nearby mo, "Yaw-yo-yoo!" nnd soon dorland." I looking came forward. But all in- i lie handed me back the circular ' telligenco vanished from his face Probably the thing that causes the'with 11 "smile Unit was childlike and : when I showed him the oireuln bland." |"!)oss out," be said and vanished Into Thus armed, 7 went, to another 1 a cloud of steam. Chinese laundry. Iiut at. first 1 did I At thn nev.t the sumo thing-."Boss not make use of the circular my i out." The words rang In my ears as obliging Chinaman had written upon. | continued oh my mission. Even You see, 1 didn't understand what i before I knocked or entered Chinese! pnnlcd mo for tho rent of tho day, ; Adjustment Sperlntendent more trou-'ble than all the rest combined is the .almost unbelievable carelessness on the part of the great many people who return their goods to one mail �order house and then address their letter of explanation to another. When | those funny-lookliur hioroBlyphlra i laundries or oilier places 1 seemed to jthes* are politely Informed by the'; meant. I tided to explain my nrraiul | hear the dl.iappolnl lug answer-"Boss I house who received the letter that! to Ibis man from the land of the rlis-'out." And the slntngo part of It all jthn merchandise did not arrive thoy I ing sun in abbreviated English. This was that I was meeting with no suc-'get angry and say all Borts of nasty | is, I am told, the rlgdit kind to use to ! cess, and 1 could not help feeling jthings. In the end when their mls-jrnako a Chinaman Understand.. This j that that mysterious writing which (take comes to'light they blame one|Chlnnman didn't.o HIh non-under- 11 curried in my muff was Homehow J house for not believing that they had ', standnbllll y w,uj,.. simply perfect,! the causo of It. It. had become sin-| returned tint goods and the other for 1 Neither by Ionic, tf'orrt or gesture did | later and mocking. It got on my ;not immediately sending thorn to the . ho show that ho understood a Word | nerves. I pulled It out of my muff right place. . ^ . , lot what 1 with suylns. Triumphant-|nnd g:uvU "t U in wonder, pi;utty three more "China boys" eamo troop-jlng to the. counter." Thoy were shown j the magic writing, which all Hcanned eagerly. Then they all shouted in chorus, "Alo saveo for le Tx^d Closs!" I thanked .them and wished them good morning. "fioo-liyo," they � answered nnd smiled at mo broadly. | "Mo'saveo for le I,ed OIohs" aceom- And again a strange, part of the whole thing was thai I met with u favorable response wherever I wont. xocja l iSDiispfixnjwor). JJRING fit rot' llifl host. socle!y on. nblos ono to keep out nf it. 1'IIH LIT'VliF, TI11N0H. | ITTLK tiling) trouble ub and little J thing" console uh. IN view of the tradition that more male babies arc born Just after a war than in normal times, available figures are Instructive. Tho annual report of the Heglstrar-Clen-eral for lfllG shows that in that year a remurkable number of records were broken. The marriage rate was tho highest on record, but the birth rato was the lowest. The age rates of bachelors marrying spinsters and of spinsters marrying bachelors wero bolh tho highest on record and the Increase of boy babies over girl babies between July, 1915, and June, HMG, was the highest for fifty years; Hie mortality rate In lillO w;u* the lowest. The avorago age of bachelors marrying spinsters was 27,33 and of spinsters marrying bachelors 25.-I7. The number of blrlhs recorded was 31).(ill, of whom -115,205 wore males ami 3D9.-I0!) females, tho ratio being 1,040 to 1,000- This ratio for a whole year does not repre-nent the true nlt-un.tkm as regards war babies. The Itnroh quarter, which wap not nf-fecled by the. war, showed a ratio of 1,032 males to 1,000 females, but thn December quarter showed a ratio of 1.0-11 males to 1,000 females. In 1910 tho ratios wen.: March qua.rtor, 1,050 to 1,000; June quarter, 1,0f>l to 1,000; September'quarter, 1,015 lo 1,000; Pocombor quarter, 1,050 to 1,000. In the. year from July 1, 1D15, to June 30, into, the first complete year affected by war conditions, the ratio war. 1.047 moles to 1,000 females, This record, so far