High Point Enterprise Newspaper Archives Sep 24 1972, Page 49

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High Point Enterprise (Newspaper) - September 24, 1972, High Point, North Carolina Contact four years of crisis the search for someone to listen finally ends in Telephone Booth drive for volunteers gives Chance to help the High Point Enterprise sunday morning september 24. 1972. Sec Tion d when All else fails Contact often starting Point for kicking of drug addiction a neat looking Young Man wearing a business suit walked into the s. Main Street office of the Urban ministry one morning recently. In his Middle 20s, the Man was from a Well to do family was Well educated and worked As an executive in a thriving business in a nearby town commanding a salary of More than $200 weekly. He also was a heroin addict. The Man explained to Bob Weant Urban ministry director that he had tried drugs for a a kicks and had gotten hooked. He had become frightened however because his desire for heroin full scale prepares a wide Range of topics will be covered in the 12-week course for prospective Contact Telephone workers which begins oct. 19 a we have an impressive group of resource people lined up for the sessions a Urban ministry director Bob Weant said a lecturers dialogue leaders psychologists and psychiatrists will be on hand to help volunteers learn to continuing from 7 30-9 30 pm. Each thursday until Jan. 4. 1973, the training course will be held at the main Street United methodist Church building on s. Main Street at the Corner of Grimes Avenue. Each session will Deal with a different aspect of the Telephone crisis line. Several meetings will be devoted to a dry runs in which the trainees will be faced with situations which they May Likely encounter while Manning the Contact line. Here is a list of the weekly topics which the course will cover and an explanation of each. Oct 19, a introduction to Contact a with or. H. E. Peacock District superintendent for the United methodist Church who is Active in the Charlotte Contact organization. This will be primarily a general information session with volunteers learning what Contact is All about and what it tries to accomplish. Oct. 26, a a counselling and referring the alcoholic a with Blair Reed director of the High Point House of prayer. Had grown and he feared that it would affect his Job. Of his problem became known he said he would be fired. Living in another City the Man said he had driven to High Point and called Contact before to get help. However he told the Telephone worker that he could not participate in the local addictive drug abuse program because he could not make the weekly trips to High Point for treatment. Finally he came to the Urban ministry office in person seeking help. Through the High Point drug action Council he was Able to get in touch with a physician in his town who agreed workers Are cautioned against expressing a moralistic attitude toward the alcoholic. He should be treated As an ill person. The session will include How to handle counselling of the alcoholic and possible reference agencies if he is seeking help nov. 2. A a counselling and referring the homosexual a and a dealing with the suicide caller a with or. William p. Wilson head of Duke University medical schools dept of psychology. The causes of homosexuality will be explored in this session with or. Wilson. Counselling with the homosexual and with the Parent who fears their child has such a problem will be discussed. Workers also Are cautioned to treat every suicide caller seriously. Their role is that of a Friendly voice and sympathetic ear not As an advisor to the person giving advice is the Job of a psychiatrist. Nov. 9. A the value of with Robert Fincher of the Guilford county mental health dept. Contact s purpose As a listener and what the worker can accomplish by doing so. Will be examined. Nov. 16, a a theology for Contact Tel ministry a with the Rev. Joe Petree evangelist with the Western North Carolina United methodist conference. Contact is essentially a Christian Endeavor and the role of religion in its work cannot be dismissed. While the workers or the callers Are not required to make any sort of specific spiritual commitment to arrange treatment for the Many a addiction. While this Case May be typical of the problem of most drug users it is an example of the growing concern of agencies such As Contact and the Urban ministry with drug abuse. Contact receives approximately 40 Calls monthly concerning drugs. In 1969, Weant said drug abuse was not even discussed in training classes then in 1970, the Calls concerning drugs mushroomed he explained. A your main Job at Contact seems to be winning the Confidence of the Weant said. A they wont Tell us who religion still plays an important part in the purpose behind Contact. Nov. 23, a dealing with drug problems a with de Spivey a local businessman who works As a Counselor for persons with drug problems. The great increase in the amount of drug users has brought about a new role for Contact. The Telephone Volunteer often serves As a link Between the person who is taking drugs and the professional help he needs to Stop. Nov. 30, a dealing with the chronic caller and the lonely a with Bob Weant. These people generally just want someone to talk to. Workers Are urged to keep these people talking a to keep their mind on what their plans for the future Are. They should be kept out of the past. Dec. 7 a record keeping a with Bob Weant. Telephone workers must record the time of each Call its length and its nature on log books. Dec. 14, 21. 28, with Bob Weant and Zeke Ellis associate director of the Urban ministry. These sessions will cover various situations which May arise while a Volunteer is on duty. In effect these will be dry runs Quot of actual Calls which the workers wll be asked to handle just As if it were a real situation. Jan. 4, a consecration with Weant and Tom Duncan. Volunteers who have completed the course will be certified in this final meeting before they Are ready to Man the Contact Telephone. They Are. They re afraid of being busted. They Are rather cautious at first because they done to know How tied to a the establishment we Contact is a member Agency of the addictive drug abuse program Adap in High Point. Along with five other agencies the drug action Council drug Day program youth unlimited the mental health dept and High Point memorial Hospital Contact through Adap attempts to rehabilitate the hard Core addict by substituting methadone a non addictive drug for heroin. Then the addict is Able hopefully to kick the habit gradually. A working through Adap a Weant said a Contact is trying to develop a More sophisticated drug abuse the Teleport line is a not primarily a referral Agency for drug problems but callers Are directed to help at other agencies if the circumstances Are beyond the scope of Contact. In turn some of the other agencies refer cases to Contact and the Urban ministry. A for example the dept of social services May Send someone to us of they done to qualify for food Stamps immediately. In such a Case we fill the Gap a Weant said. Through contacts affiliation with Adap representatives of the Telephone crisis line take their turn on the screening committee to decide who will join the Adap program and Contact accepts after hours Calls for Adap. But contacts drug abuse program involves other areas besides the hardcore addict. De Spivey a local businessman who has been training in dealing with Young people s drug problems works on the Contact staff. He deals primarily with younger persons still a experimenting a with drugs such As Marijuan Ltd and amphetamines. A reconciliation and education is his Weant said. A the is trying to Stem the tide hoping to prevent experimenters from going too education plays a Large part in the Contact program for it enables the drug user to understand the Root causes of drug abuse. Self help groups Are often the most successful method of helping a person kick the drug habit and the Urban ministry if needed will organize and coordinate such groups Weant said. For nearly four years Over the Contact Telephone line volunteers have listened to the people of High Point in their time of crisis. A teen Ager Strung out on drugs an elderly woman whose family lives in another town and has no one to talk to a Middle aged Man whose wife has left him and who feels he has nothing else to live for a these and others have found that someone who cares is no farther away than their Telephone. In the next few weeks. High pointers will have a Chance to help the people of their Community by volunteering to serve As a Contact worker. Bob Weant. Director of the High Point Urban ministry which operates the Telephone crisis line emphasized the need for More workers to Man the Contact phone. A we badly need volunteers to enrol in the upcoming training program which begins oct. 19.�?� he said. A the people we have now Are working double shifts to maintain a 24-hour service a the training program will he held at main Street United methodist Church at the Corner of s. Main and Grimes streets each thursday night from 7 30-9 30 . Until Jan. 4, 1973. A we would like to have at least 60 people attending the training sessions a Weant said. The first accredited Contact Center in the United states the local service was inaugurated in february of 1969 to serve As a Friend for those who need help reassurance or just someone to talk to. There Are now 42 Contact centers located across the United states the present Volunteer staff of Contact is made up of a Cross Section of the Community. Truck Drivers housewives and professional people Man the Contact Telephone and serve As backup personnel. Manpower however is the greatest problem of the Telephone service a we simply need More Volunteer help a Weant said. What kind of person is needed for Contact a anyone who can listen on the phone can become a Volunteer a Weant explained a we must act As a professional listener. We re not qualified to Deal with problems therapeutically. We listen that a the Only Way we can help everyone however cannot listen he said. A i find myself having to fight Back what i want to say which interferes with he explained about wiper cent of the Calls to Contact Are handled by the worker on the Telephone. Another eight per cent Are referred to More specialized agencies and Weant and associate director Zeke Ellis Are Able to follow up the other 12 per cent. A common misconception about Contact is that it is a a suicide line for persons contemplating taking their life in reality potential suicides Only account for about two per cent of the More than 500 Calls Contact receives monthly. Ine most frequent caller according to Weant is the person who is experiencing marital conflict. About 40 per cent of the Calls concern such problems. In All cases the worker tries to determine just How serious the problem is and if necessary May refer the caller to one or More of the specialized Agen cies in the City. In working with Contact callers the Telephone worker cannot always do the practical thing. A recent caller a a lady a tearfully confessed to the worker that her husband did no to love her and that he had ordered her out of the House and let her come Back. She called Contact to see if they could help her. A the immediate practical reaction would have been to try and find her a place to stay a Weant said. A but we must Force ourselves to listen for awhile after telling her Story to the Telephone worker the woman calmed Down and eventually went Back Home. In this Case Weant said the practical thing to do would have been the wrong thing to do. Sounding a cautious note Weant made it Clear that persons should not Volunteer to work and expect to solve the problems of every caller. He cited an article written by Lloyd Workman director of the los Angeles Contact line. In a recent newsletter As evidence of this. Workman wrote a a worker recently expressed concern that we did no to solve More problems. We Are not Here to solve problems. That is not the purpose of our work and to say so would he a symptom of the omnipotence syndrome. A for one to feel that he is Here to solve another persons problem is to become frustrated very quickly i cannot make a decision or a commitment for another person. The More i am aware of that the better Chance there is for the caller to help a a lot of people cop out to the Point where they say a i can to hear All those problems without doing Weant explained. A Brut if they attend these training classes they w Ould learn that they could not feed everyone in High Point or Pav for everyone a treatment in the Hospital Emegene although Contact is a Christian ministry no religious beliefs Are imposed on anyone a Cit Lier the caller or the worker. Weant said. A we Are glad to accept jewish people or other non christians have told me they have gotten out of working a Weant said a they feel they Are a part of a Cating Community that offers the oppor Tunita to learn so thee will be confident and have the courage of their convictions. They feel it is a positive As workers As Long As they understand that it is a Christian ministry a he explained a fall we look for in a person is a desire to help what can a person expect to get from serving As a Contact Volunteer then a fall i ran Tell a person is what others have told me they have gotten out of working a Weant said. A they feel they Are a part of a caring Community that offers the Opportunity to learn so they will be confident and have the courage of their convicts. They feel it is a native involvement stories by Keith Carter photos by Art Richardson a a listener does her Job alone training program volunteers for Job

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