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Frequently Asked Questions (FAQ)

General Questions

NewspaperARCHIVE.com's main focus is providing customers access to millions of newspaper pages from the United States and other countries. Customers can use our search service to look for articles containing keywords of their choice. The page containing this keyword may then be obtained in several ways. It may be viewed through the Adobe Acrobat Reader, it may be downloaded as a PDF file to your computer, or it may be ordered as a full-size reproduction. Other services we provide are offered through Heritage Archives Inc., and they include: microfilming newspapers or other documents, digitizing your microfilm, and providing searchable online repositories for your documents. For more information, please contact our sales team: sales@newspaperarchive.com or fill out our contact form.

As a member of NewspaperARCHIVE.com, you will have the benefits of searching through 2000+ newspaper titles. We carry the largest newspaper collection available online. In addition, we add nearly 2.5 million new pages every month. As one of our members, you will not only be able to search our database, but you will be able to customize your account to save searches, newspapers, and pages. Members can download, save, and print what you find using Adobe Acrobat Reader. With this much convenience at your fingertips, your membership is a valuable tool, saving time and money.

No, you may view newspaper articles from The Daily Perspective without a paid membership. This will allow you to see how full newspaper images are displayed. A paid membership will grant you access to any newspaper page in the archive. It also provides you with powerful search, browse, and research tools. If you are looking for a specific title, you may use the "Browse Available Papers" feature to see which publications are available before subscribing to a Full Access Membership.

Searching Newspaper Articles

The search bar, located near the top of the webpage, will give you our most basic search. When you search for keywords, all matches of these words will be returned. If too many results are returned or you wish to have more control over your search, try our advanced search option. The advanced search page allows you to search for specific dates or date ranges as well as by location and key words. Please keep in mind that we are regularly adding content to our website, so if you do not find what you are looking for now, we may have it at a later date. For more help searching, visit our Search Tutorials page.

The Advanced Search option allows you to narrow down your search by publication date, publication location, or both. To limit the publication date to a range of years, first click on the round button next to "Between Years" and then choose a beginning year and an ending year. To limit your selection of newspapers to a specific date (such as your birthday), first click on the round button next to "Exact Date", then select a specific month, day, and year. You may now continue narrowing your selection by specifying a publication location, or type your search terms in the "search terms" field and click on the "search" button. To continue narrowing down results by the publication place, select the country of publication. You may now search in that country or select a specific state. Once you select a state, you may search within the whole state or continue to select a city. You may also search within your selected city or select a specific newspaper title. Once you have narrowed down your selection of newspapers, type your search terms in the "search terms" field, and click on the "search" button. For more help searching, visit our Search Tutorials page.

Our collection of newspapers includes hundreds of titles, ranging from the 1700s to the present. You can access the advanced search page by clicking on the " advanced search" link, located at the top of our website, above the search bar. You can search smaller sections of our archive by limiting the date and place of publication for your newspaper. For more help searching, visit our Search Tutorials page.

Use the Advanced Search option to narrow down newspapers you are searching. Use at least two or three search terms. By using additional keywords, you can locate documents that are closer related to your search. Be specific and try to pick words that are unique to the topic you're investigating. Use historically appropriate terms. For example, the Industrial Revolution was not dubbed as such by historians until later years. Do not use common words such as "and", "the", "to". These words are generally discarded during a search. For more help searching, visit our Search Tutorials page.

Three common Boolean operators are AND, OR, and NOT. The AND operator between two words will result in documents which contain both of these words. Example: typing pear and apple will return only hits with both words on the same page. The OR operator between two words or other values means you are searching for documents that contain at least one of the words. Typing pear OR apple will return hits if the word "pear" is on the page or the word "apple" is on the page or if both words are on the page. The AND NOT operator between two words or other values means you are searching for documents that contain the first word before the AND NOT operator, but not the second word that follows it. An example is "pear AND NOT apple", will return hits only if a page has the word "pear", but if the page has both of the words, the result will not be displayed. For more help searching, visit our Search Tutorials page.

No the searches on this site are not case sensitive. This means that searching for the keyword apple is the same as searching for APPLE.

Viewing Newspaper Pages

Yes, in order to view newspaper pages you will need to have the Adobe Acrobat Reader installed on your system. Your institution should already have this program installed for you. If you do not already have the plug-in installed, this site should automatically download and install it the first time you try to view a newspaper page. If it does not download automatically, click here to download Adobe Reader. If you are still having problems installing the software, contact Customer Service.

Each page in this archive is quite large. In order to increase the speed at which you download the images, the original full-page scans are compressed using a format called a PDF. You must have a current Adobe Acrobat Reader™ plug-in so that your browser may view these optimized images. By converting the original images to PDF, we are able to offer faster access and more features than an ordinary image file.

You can click the "report a problem" link while viewing the page in question. This link is located above the newspaper article. This will send a message to our technical staff, which will view the issue and correct it if necessary.

To read the newspaper more clearly, use the magnifying glass tool built into the Adobe Reader to zoom in or out on the newspaper page.

To download the newspaper page you are viewing to your computer, click the save button on the Adobe PDF Viewer. Clicking on this button will bring up a "Save a Copy" dialog box that allows you to choose where you would like to save the newspaper page on your computer. After selecting a location to save the newspaper, you may change the name of the file you are saving in the filename box. Make sure you leave "save as type" set to "Adobe PDF Files (*.pdf)". Finally, click the save button and the newspaper will be saved to your computer with the name and location that you have specified.

The newspaper pages on this archive are only to be used for personal or professional research. Please read the Copyright Information.

PC Windows Troubleshooting

In order to take the fullest advantage of our services and successfully interact with our website, the following requirements must be met by your computer: Your browser must be Internet Explorer version 5.0 or later, Netscape version 6.2 or later, or America Online version 5.0 or greater. You will also need Adobe Acrobat Reader version 5.1 or better, which may be downloaded by clicking here.

Some newspaper pages may take longer to load than others, due to bigger file size. Try clearing your cache. For Internet Explorer, from your browser menu at the top, select "Tools", "Internet Options". Select the "General" tab. Click on "Delete Files" button. Select box titled "Delete all offline content". Click "OK".

For Netscape Navigator 6.x-7.x, select "Edit" from your browser menu at the top, select "Preferences", and "Advanced". Click on "Cache". Click on "Clear Cache", then "OK".

If you are unable to login, try the following: Go to the tools menu in Internet Explorer. Select Internet options from the tools menu. Find the privacy tab at the top of the Internet options window. Click on the advanced button, then click the override automatic cookie handling check box. Select accept 3rd and 1st party cookies. Click OK to close both windows.

Also try deleting your cookies. For Internet Explorer, from your browser menu at the top, select "Tools", "Internet Options" and then click "Delete Cookies".

Mac OS Troubleshooting

In order to take the fullest advantage of our services and successfully interact with our website, the following requirements must be met by your computer: Your browser must be Safari 1.2, Firefox 1.5.0.3, Netscape version 7.1 or later, or America Online version 5.0 or greater. You will also need Adobe Acrobat Reader version 5.1 or better, which may be downloaded by clicking here.

If you are using Adobe Reader 7.0 plug-in, you must use Safari to view PDFs in the web browser.

Make sure you have a supported Internet Browser and Adobe Reader version 5.1 or better installed for your operating system. To download the Adobe plug-in for the Mac OS, please click here. This plug-in will allow you to view newspapers on a Mac. If you are using Internet Explorer on OSX and Adobe 7.0, the Adobe Reader plugin is NOT supported for in-browser viewing of PDFs. Please use Safari to access PDFs on our site. You can download Safari here. If you do not have success with the Adobe Reader plug-in, you can try another PDF plug-in. You can download this plug-in here.

If you are still having trouble viewing the newspapers, please send an e-mail to customerservice@newspaperarchive.com. Specify your Internet Browser and version, your operating system and the version of Adobe you are using. Include any error message or event that is occurring when you try to view the newspaper articles.

My Account Support

After you log in, you can access your account information using the "My Account" link found in the "My Tools" menu located on the left-hand side of NewspaperARCHIVE.com. Once you are on the "My Account" page, click the "Edit Account Info" button located under your account information.

After you log in, you can access your account information using the "My Account" link found in the "My Tools" menu located on the left-hand side of NewspaperARCHIVE.com. Once you are on the "My Account" page, click the "Edit Credit Card Info" button located under your account information.

After you log in, you can access your account information using the "My Account" link found in the "My Tools" menu located on the left-hand side of NewspaperARCHIVE.com. Once you are on the "My Account" page, click the "Upgrade Membership" button located below your Membership Information to upgrade or change your membership.

To cancel your subscription, please call us at 1-888-845-2887 or email us at customerservice@newspaperarchive.com

If you have cancelled your membership and would like to reactivate it, you may still log in. After you are logged in, click the "My Account" button at the top of any page. Once you are on the "My Account" page, click the "Reactivate Membership" button located below your billing history. If there's a problem, then contact Customer Service.
E-mail: customerservice@newspaperarchive.com

After you log in, click the "My Account" button at the top of any page. Located below your account information is your billing history where you may view your billing activity.

Information submitted by you online (such as your name, address, e-mail address) may be shared with companies with which NewspaperArchive.com has a commerce relationship and through which you reached this site, for marketing purposes. In such circumstances you will be considered their customer as well. If you object to such use, you may opt-out by e-mail request. Under no circumstances will NewspaperArchive.com share with any other party your password or other personal information it may acquire about children, family, etc.

After you log in, click the "My Account" button at the top of any page. Your e-mail preferences are listed at the bottom of the "My Account" page where you may check or uncheck your choices.

My Shopping Cart Support

NewspaperARCHIVE.com only accepts debit cards that carry a VISA, Mastercard or American Express logo.

To cancel an item before it has been shipped, please contact the Customer Service Department.
E-mail: customerservice@newspaperarchive.com

To check you order, please contact the Customer Service Department.
E-mail: customerservice@newspaperarchive.com

NewspaperARCHIVE.com provides two options for mailing:
Tube Mailer - Holds 2 prints per tube. The tube mailer protects the single print better than a flat mailer but will curl the paper.
Flat Mailer - Holds 20 prints per mailer. The flat mailer will keep the print flat but has a better chance of being damaged during shipping.

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